Apple is reportedly preparing a new diagnostic workflow that allows technicians to inspect returned iPhones while they remain inside their packaging. The system would enable the company to assess device condition and verify internal components without physically breaking the factory seal.
This reported method could significantly streamline logistics and inventory workflows for retail teams. By testing devices through the box, Apple may be able to rapidly verify whether returned stock is fully functional and ready for restocking or further processing, reducing handling time.
While technical details regarding how the diagnostic system interacts with packaged devices have not been fully outlined, the move aligns with Apple's broader efforts to modernize its retail operations and reverse logistics.
For full details and ongoing updates, check the original coverage on Engadget.




