Regulatory authorities in India have escalated an inquiry into Apple following consumer complaints linked to the iOS 18 software update. The investigation focuses on allegations that the update caused malfunctions, which subsequently forced users to pay out-of-pocket repair costs.
The probe is examining whether the technical issues were directly triggered by the software and how Apple handled the resulting device service claims. The heightened scrutiny places consumer rights, warranty policies, and post-update support under the microscope.
As smartphone manufacturers rely heavily on major operating system updates, this development highlights growing global regulatory attention on consumer protection when software updates lead to unexpected hardware expenses.
For full details and ongoing updates on this developing story, please refer to the original report on 9to5Mac.
