Users of the iPhone 18 Pro have reportedly encountered an unexpected issue where the smartphone freezes immediately after Face ID fails to recognize the user. The glitch can leave the handset unresponsive following an unsuccessful biometric unlock attempt.

Apple has addressed the reports, confirming that the freezing issue is recognized and that a fix is currently in development to resolve the problem.

While details regarding the exact timeline for the release have not been detailed, the upcoming software patch is expected to address the lock-screen stability issue and restore normal performance.

For full details regarding the issue and Apple's response, please refer to the original report by Gulf News.